Can I have an order sent outside of Australia?Updated 3 months ago
Do you send orders overseas?
Yes absolutely, we send orders to the following countries: Japan, Singapore, USA, Canada, Indonesia, Malaysia, Philippines, South Korea,
Taiwan, Thailand, Vietnam and Aotearoa NZ!!
Now Offering International Shipping to Selected Countries! 🌍
We’re excited to introduce tracked international delivery to New Zealand, USA, Canada, Japan, Hong Kong, Singapore, Indonesia, Malaysia, Philippines, South Korea,
Taiwan, Thailand and Vietnam!
Estimated delivery times (plus 1-2 days for dispatch):
- New Zealand: 4-8 business days
- USA & Canada: 5-10 business days
- Asia: 4-8 business days
Delivery Costs:
- New Zealand:
- 0kg–1kg: $14.50 AUD
- 1kg–2kg: $19.00 AUD
- 2kg–3kg: $23.50 AUD
- 3kg–4kg: $28.00 AUD
- 4kg–5kg: $32.50 AUD
- USA & Canada:
- 0kg–1kg: $24.00 AUD
- 1kg–2kg: $39.00 AUD
- 2kg–3kg: $56.00 AUD
- 3kg–4kg: $64.00 AUD
- 4kg–5kg: $72.00 AUD
- Asia::
- 0kg–1kg: $23.00 AUD
- 1kg–2kg: $39.00 AUD
- 2kg–3kg: $52.50 AUD
- 3kg–4kg: $60.00 AUD
- 4kg–5kg: $67.50 AUD
How much does it cost to send an order internationally?
The options and costs are calculated based on the weight of the items in your cart, and the options available in your country of delivery.
To find out what shipping options and costs are available to your address, you can simply add your items to your cart, and get to the checkout page.
At Check Out start by selecting your country of delivery, then type in your full address.
Click 'Continue to shipping' to see what options are available in your country.
Do I need to pay GST on my order to NZ or Singapore?
Orders to Singapore and Aoetaroa NZ are liable for GST charges. The GST cost will be added to your cart when you reach the checkout page.
We'll take care of all the rest!
Will my order be charged incoming goods tax?
You may be charged incoming goods tax upon the arrival of your order in your country of delivery, and some products may be prohibited from importation into certain countries.
Unfortunately, it's not possible for us to be aware of all of the regulations so we strongly recommend checking the importing regulations in your country of delivery, because it's entirely your responsibility to ensure that any goods that you order are not prohibited/restricted within your delivery country.
Helpful tips for our customers from around the world:
- We recommend you contact your local Customs Office for further information on import regulations in your country. For your convenience, please find below links to common international destinations we deliver to.
- We recommend you add your phone number to the Delivery Instruction filed at the checkout. Postal agencies and customs authorities would often contact recipients by text or call, should issues arise with the delivery or customs clearance.
- To reduce effort paying your incoming goods tax, some postal authorities allow recipients in their countries to set up an account with the, that allows an easier customs clearance process.
Useful Links to customs websites: