The estimated time of delivery once your order has shipped from our warehouse can vary depending on many factors. Under normal circumstances, your delivery will be received within 1 - 7 business days (longer if you live in a remote area). For the mo
Delivery is FREE for orders over $65 AUD with Australia Post 'Parcel Post' service or $8.95 for orders $65 AUD or under. The order total qualifying for free delivery is calculated after your Reward points discount and all other discounts have been ap
Yes😀!. Delivery in Australia is FREE for orders over $65 AUD with Australia Post 'Parcel Post' service or $8.95 for orders $65 AUD or under. The order total qualifying for free delivery is calculated after your Reward points discount and all other d
For the next little while we’ve had to temporarily stop accepting orders to addresses outside of Australia.Don’t worry, it’s not for good and we’ll be sending orders internationally as soon as we can.Our team are working busy behind the scenes upgrad
If you have not received your order within 7 days (for Parcel Post) or 3 days (for Express Parcel) of receiving your dispatch notification please contact us with your order number and we will investigate this for you. How can I track my order?. You c
No worries! If you've not received your dispatch notification just yet - we can change the address on your order. Please contact us as soon as possible with your order number and correct delivery address and we will update this for you. No worries!.
At Flora & Fauna, we believe getting you your goodies quickly, beautifully and sustainably is the most important thing we can do once you've pressed that buy button. So we make sure we ship everything as soon as we can (and that's usually within 1 -
Our dispatch and deliveries are super quick - click here and enter your post code to see how long a delivery will take to your area. Our Brookvale post code is 2100
When sending products to addresses outside of Australia, New Zealand, and Singapore, you will not be charged VAT or GST at the checkout. You may be charged incoming goods tax upon your orders' arrival in your country of delivery. Customs and import r
We aim to send out all ‘priority shipping’ orders the same day, and all other orders within the following working day. Priority shipping is one of the perks available to those customers in the top two tiers of our F&F Rewards Club – the Change Makers
Yes. Please include the business name in the 'company field' at checkout for a swift delivery. Can I send to a PO Box?. Yes. Please include your PO Box number in the street field of your order's delivery address.
You can arrange a re-delivery on the 'Australia Post Tracking' app, or contact Australia Post on 13 POST (13 7678) with your parcel's tracking number to arrange a re-delivery. AusPost's "Safe Drop" option allows you to nominate a safe and secure plac