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I had an account but I can't login to it - how do I reactivate my account on the new F&F site?
Welcome back 😊 If you had an account on our previous website, all you need to do to login, is activate your account first. If you can't see the email in your main inbox make sure you check your spam folder too, or search: [email protected].
My loyalty tier has changed, why is this?
Loyalty tiers are set based off your purchases over the last 12 months prior to F&F closing (from May 2022 to May 2023). The easiest way to check your tier is correct is to have a look at your order history for the last 12 months. The amount you’ve s
Who are the owners of Flora & Fauna?
Flora & Fauna was founded in 2014 with a drive to create real change. From just 500 products in a tiny warehouse to over a decade later with 1000s of ethical favourites, our commitment to growing Australia’s go-to for ethical and eco vegan essentials