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Flora & Fauna

<h3 data-pm-slice="1 1 []" id="isPasted">When should I place my order for Christmas delivery?</h3> Delivery within Australia place your order by:Parcel Post:15th December for NT17th December for WA18th December for ACT, VIC, QLD, SA, TAS21st December for NSWPlease allow extra days for delivery in rural and remote areas Express Post:21st December for NT22nd December for WA22 December for ACT, VIC, QLD, SA, TAS22 December for NSW International standard:3rd December for Asia7th December for Canada8th December for New Zealand10th December for UK &amp; Europe30th November for rest of the world

Delivery within Australia place your order by:. Parcel Post:. 15th December for NT. 17th December for WA. 18th December for ACT, VIC, QLD, SA, TAS. 21st December for NSW. Please allow extra days for delivery in rural and remote areas. Express Post:.

Christmas delivery 2026

Delivery

How long does it take to deliver in Australia?

How much does shipping cost within Australia?

Do you offer free shipping?

Do you send orders internationally and what is the cost?

My order hasn't arrived, can you help me locate it?

How long will it take to ship my order?

Do you have a Click and Collect options?

Will my order be charged incoming goods tax? Customs & Import restrictions

How quickly will my order be dispatched?

Can I send my order to a business address or a PO box?

My parcel’s delivery failed because no one was at the address, what do I do?

How much will International shipping cost?

Temporary Delivery Suspension to Selected EU Destinations

How can I change the Delivery Address on my order?

I can't sign-in to my account, how do I reset my password?

I've reset my password but I still can't log in, what do I do next?

I had an account but I can't login to it - how do I reactivate my account on the new F&F site?

My discount code is not working

How to place an order?

How to Place a Guest Order?

How to purchase a gift card / gift voucher

Manage my advertising preferences

How do I manage Browser Notifications?

How to delete browsing data / clear my cache'?

How to display prices in my currency?

Website Support

My loyalty tier has changed, why is this?

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How can I earn and redeem Impact points

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What tiers are in The Impact  Club?

How do I get my F&F anniversary surprise?

What are The Impact Club benefits?

How long do I have to use my Impact Points?

How can I review a product and earn Impact points?

I've redeemed my Impact points - where can I find them now?

Qantas Points FAQs

Double and Triple Rewards Offers

What are $100 monthly Impact Rewards giveaways?

The Impact Club

An item is missing from my order - what can I do?

My order is missing - what can I do?

The gift card I sent hasn't been received

How do I track my order?

Climate Contribution

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Forgot to add my promocode

Making changes to your order

How do I change the address on my order

My Order

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My Account

How can I make a return?

I've received a faulty or damaged item, do I need to return it?

I've had a bad reaction. Can I return the product?

My product is out of stock, when will you get more?

Purchasing and shipping chocolate

Information about product recalls

When will I get my refund?

What do I do if I receive the wrong item in my order?

How to use a safety razor?

Composting Bamboo

What’s the difference between compostable and biodegradable?

Product instructions

Product Returns & Information

Paying with Credit Card

Paying with PayPal

Paying with Shop Pay

Paying with Google Pay

Paying with Afterpay

Paying with Gift Voucher / Gift Card

Payment Options

Who are the owners of Flora & Fauna?

How does Flora & Fauna choose what brands and products to stock?

Do you gift wrap?

Are you cruelty-free and vegan?

Are F&F products natural?

How can I shop Australia made products only?

Do your products contain palm oil?

What are your Terms and Conditions

How to contact you?

Do you accept recycling for blister packs or empty beauty products?

About Us

When should I place my order for Christmas delivery?

Christmas delivery 2026Updated an hour ago

When should I place my order for Christmas delivery?