I've redeemed my Impact points - where can I find them now?Updated 3 hours ago

Where can I find my redeemed rewards?

Redeemed your Impact points, but not yet used them? No worries - these will continue waiting for you on your F&F account.

Your redeemed Impact points are now available for you as a discount code.

You can find your rewards discount code on your F&F profile:

1. Log-in to your F&F account and navigate to the 'The Impact Club' tab of your profile

2. Scroll down the page to the ‘Your rewards’ section. 

3. Each of your Impact points discount codes will appear behind a box titled ‘AU$1 off every 10 F&F Reward Points’.

4. Click to reveal and copy the code behind each box

5. Paste the code into the 'Discount code or gift card' field at the checkout

   

How can I apply my redeemed Impact points to a new order?

After you've found your rewards discount code on your F&F account, you can enter it at the 'Discount code or gift card' field at the checkout.

Another option is to find and apply your unused rewards discount codes, at the 'Payment' section of the checkout in the 'Your unused rewards' drop-down menu.

Click the drop-down arrow to find all your unused reward discount codes (=coupons) the coupon you want to apply to your order.

You can apply as many coupons as you wish, by selecting one at a time, and clicking 'Apply'

Need any help finding or redeeming your Impact points? Your F&F team is here to help - Contact Us, we'd love to hear from you!