My loyalty tier has changed, why is this?Updated 17 days ago

Your loyalty tier is based on how much you’ve spent over the last 12 months. The more swaps you make, the more rewards you unlock.

Want to check your tier? Login and take a look at your account, your tier name will display in your account banner.

Here's how tiers work:

• Change Starter — when you first join
• Change Maker — spend $150+ in 12 months
• Change Inspirer — spend $300+ in 12 months
• Game Changer — spend $500+ in 12 months

Gift cards and delivery fees don’t count toward your tier total.

🎁 Want to see what perks you’re unlocking? Explore The Impact Club →

If anything looks off, or you’re not sure your tier is correct — reach out. Our friendly team is always happy to help.