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Flora & Fauna

<h3 id="isPasted"><strong>When do I get my anniversary discount gift?</strong></h3><p>Yay for your F&amp;F anniversary. Every year since you&apos;ve created your F&amp;F account and joined The Impact Club, we&apos;ll email you a special anniversary surprise!</p><p><br></p><div id="edn1"><h3 id="how-do-i-redeem-my-discount"><strong>How do I redeem my discount?</strong></h3><p id="isPasted">Simply, place&#xA0;your order and enter your code into the &#x2018;<strong>Gift card or discount cod</strong><strong>e</strong>&#x2019; field at the checkout, then click &#x2018;<strong>Apply</strong>&#x2019;.</p><div id="edn1"><p><a href="#_ednref1" name="_edn1" title></a></p></div></div>

Yay for your F&F anniversary. Every year since you've created your F&F account and joined The Impact Club, we'll email you a special anniversary surprise!. Simply, place your order and enter your code into the ‘Gift card or discount code’ field at th

How do I get my F&F anniversary surprise?

The Impact Club

How long does it take to deliver in Australia?

How much does shipping cost within Australia?

Do you offer free shipping?

Do you send orders internationally and what is the cost?

My order hasn't arrived, can you help me locate it?

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How long will it take to ship my order?

Do you have a Click and Collect options?

Will my order be charged incoming goods tax? Customs & Import restrictions

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My parcel’s delivery failed because no one was at the address, what do I do?

How much will International shipping cost?

Delivery

I can't sign-in to my account, how do I reset my password?

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I had an account but I can't login to it - how do I reactivate my account on the new F&F site?

My discount code is not working

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Website Support

My loyalty tier has changed, why is this?

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What tiers are in The Impact  Club?

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How long do I have to use my Impact Points?

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I've redeemed my Impact points - where can I find them now?

Qantas Points FAQs

Double and Triple Rewards Offers

What are $100 monthly Impact Rewards giveaways?

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The gift card I sent hasn't been received

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Climate Contribution

My Order

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My Account

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My product is out of stock, when will you get more?

Purchasing and shipping chocolate

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How to use a safety razor?

Composting Bamboo

What’s the difference between compostable and biodegradable?

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Do your products contain palm oil?

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Do you accept recycling for blister packs or empty beauty products?

About Us

When do I get my anniversary discount gift?

How do I redeem my discount?

How do I get my F&F anniversary surprise?Updated 4 hours ago

When do I get my anniversary discount gift?

How do I redeem my discount?