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About Us

Who are the new owners of Flora & Fauna?

How does Flora & Fauna choose what brands and products to stock?

Flora & Fauna only sources and stocks the best beauty, skincare, fashion, home and lifestyle products that are 100% vegan. We ensure everything is SLS (sodium lauryl sulphate) and paraben-free and not tested on animals. We believe that these products

Do you gift wrap?

To make sure you get your goodies quickly, we’re unable to provide gift wrapping at this time. The good news is, that we put extra love and care when packing all our parcels, so your gift recipient will enjoy unwrapping their gift from you. Yes! You

Are you cruelty-free and vegan?

Absolutely. All of our products are free of animal testing and 100% vegan. That is a key criteria in anything being sold on the site. Many of our products are approved by PETA, Leaping Bunny, Certified Cruelty Free, NATRUE or the Vegan Society.

Are F&F products natural?

All of our products are SLS, SLES, Paraben and Sulfate free, so no nasty chemicals. We do publish all of the ingredients on the product page, so you can double-check that they are suitable for you.

How can I shop Australia made products only?

Want to support local? We support you, and created a dedicated filter for your ease of choice. You can check out our Australia made range, on this link. You can even filter further by the Australian state of manufacturing.

Do your products contain palm oil?

Many of the products at Flora & Fauna are palm oil free*, however, some products in our range do contain palm oil that is RSPO Certified or traceable to their origin plantation (e.g. Dr Bronner's). We are committed to being as transparent as possible

I am running an event or a charity. Can you donate gifts?

We work with two organisations: Where Pigs Fly Farm Sanctuary and the Pretty Foundation, as their values and ethics match our own. We align ourselves wholly with them so our resources (both monetary and team) can make as meaningful an impact as possi

What are your Terms and Conditions

You can find our Terms and Conditions here. You can find our privacy policy here.

How to contact you?

Your F&F team is here and looking forward to helping you. You can email us at:. LiveChat with us on our online shop, or find us on social:. Facebook. Instagram. Our Customer Care operating hours are:. Monday-Friday 8.30 am-5.00 pm AEST. Closed on NSW

I would like to become a Flora & Fauna supplier?

Are you a wholesaler of vegan, ethical lifestyle and well-being products?. At this time, we have a lot to work through and are not yet ready to engage in new partnerships at this stage. Please check back here for contact details once our team is read

How can I send feedback?

We're all about doing things better, and would love to hear from you how you think we can do that 💚. Please let us know your thoughts on this link. Thanks your F&F x.

Do you accept recycling for blister packs or empty beauty products?

We know our recycling program is super important to you - it is to us too! Together we've recycled over 40 tonnes of plastic.  ♻️🌏💚